A team whose careers were built in the same field, with more than 10 years of prior collaboration and a story that began long before this company existed.
Technical architecture, European artificial intelligence and scalable systems.
Carlos Neto founded HumanosTech in 2025, after more than ten years building experience on remote technology projects for European and North American companies. He is technically responsible for everything the company builds in-house: the architecture of the services platform, the technical assessment of the network's professionals and the development of the HT suite of artificial intelligence products.
A systems analyst with experience designing scalable platforms, he was the one who decided from the outset that HumanosTech's AI products would run on its own infrastructure within the EU, with human-in-the-loop as an architectural constraint rather than an option.
The HT suite, which includes InsightGuard, SustainGuard, BiasGuard EU and LawMentor AI, is being developed under his technical leadership. You can follow its progress on the HT Roadmap.
Strategy, operations and twenty years connecting talent with technology.
Mariela has spent more than twenty years at the intersection of tech talent and business needs. She joined HumanosTech as CEO and consultant from day one, bringing her strategic vision and a network of contacts built over more than a decade of working alongside Carlos Neto.
Her vision is clear: specialised talent should not be limited by geographical borders or by slow, costly recruitment processes. Under her leadership, HumanosTech built its service catalogue, its talent network across 9 countries and its first relationships with B2B clients in Europe.
Her work with Carlos Neto spans more than ten years: six on an AI support and development project for a North American company, and four more in a European chapter that taught them how to run distributed teams to genuinely demanding standards in B2B markets. That is where they learned that the best teams do not depend on physical proximity, but on shared judgement.
Alongside the leadership, a management team with years of support experience looks after the people, the operations and the projects of every client.
People and operations management
Building trust and delivering solutions has driven him for more than 8 years in customer service. At HumanosTech he is responsible for people management and day-to-day operations: he develops the team's talent, leads by example and raises the standard of human quality in every support interaction.
Project management
A virtual support professional with more than 10 years of experience, a strong service ethic and a solid track record in project management and operational activations. At HumanosTech he leads project management and integrates dashboards and omnichannel platforms to ensure smooth communication and high-quality results.
Carlos Neto and Mariela have been working together for more than ten years. The first six were on a joint project for a North American company, providing AI support and development services fully remotely. The following four were spent in a European chapter that allowed them to run distributed teams for real B2B clients.
Those ten years of accumulated experience are HumanosTech's hardest asset to replicate. It cannot be bought or rushed: it is the result of having worked together in real conditions, with real clients, solving real problems.
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