How we work
Before getting in touch, many B2B clients want to understand the model. Here we explain it clearly: how each type of service is structured, what it includes, when it makes sense and what you can expect in each case.
A model tailored to every need
Not all technology projects take the same shape. A company that needs a data analyst on an ongoing basis has very different needs from one that wants to build a specific application or commission a weather analysis for a business decision.
HumanosTech works with three core engagement models and a category of specialised assignments for technical projects with a well-defined scope. In every case, the contract is between Humanos Tech OÜ and the client company, in full compliance with the GDPR, the DSA and applicable Estonian legislation. Contracts are also adapted to the legal requirements of the client's country where these are more restrictive or require specific clauses, ensuring the agreement is valid and enforceable in the client's jurisdiction.
Engagement models
Each model suits a different working pattern. Choosing the right one from the outset avoids friction and helps the project run more smoothly.
Monthly retainer
Fixed commitment with predictable billing
The client contracts the availability of one or more professionals for an agreed number of hours or days per month. A fixed monthly fee is billed, regardless of whether all the hours are used in that month.
It is the most efficient model for medium and long-term relationships, because it removes the friction of authorising each task and allows the professional to gain an in-depth understanding of the client's context.
- You need a profile on an ongoing basis but do not want to hire permanently.
- The workload is stable and predictable from month to month.
- You value the professional getting to know your context and building up knowledge of your project.
- You want to scale capacity up or down without a recruitment process every time.
Time & Material
Pay for time actually worked
The client pays only for the hours or days the professional actually works. There is no fixed fee: billing varies according to actual usage. Each billing period includes a detailed timesheet.
It is the fairest model for projects with a variable scope or when the workload fluctuates. It requires more management on the client's side, but offers maximum budget flexibility.
- The project scope is not fully defined from the outset.
- The workload varies significantly from one month to the next.
- You want to start with a small commitment before scaling up.
- The project has predictable phases of high and low intensity.
Fixed-price project
Fixed price per defined deliverable
A fixed price is agreed for a fully defined scope of work before the start. HumanosTech takes on the delivery risk: if the project requires more hours than estimated, the cost to the client does not change.
It requires a clear technical specification as a starting point. Any subsequent change of scope is handled through a formal change request process agreed between the parties.
- The scope, deliverables and acceptance criteria are well defined.
- The client needs a fixed budget for internal approval.
- The project has a clearly defined start and end.
- No significant changes to requirements are expected during delivery.
Specialised assignments
Technical projects with a defined scope that combine specific expertise with a clear deliverable. They usually run under the fixed-price or T&M model, depending on complexity.
Custom software development
Web and mobile applications (iOS and Android), SaaS platforms, APIs and system integrations. From a working MVP to a scalable production platform.
AI automation and integrations
Design and implementation of automated workflows powered by artificial intelligence: document processing, automatic classification, entity extraction, conversational agents and intelligent data pipelines.
Market and business data analysis
Structured market research based on verifiable data sources: trend analysis, segmentation, competitive benchmarking and predictive models built on the client's own data. Deliverable: an executive report with explicit methodology and reproducible data.
Weather and climate analysis
Weather data modelling for business decisions: climate risk analysis and forecasts for sectors such as renewable energy, agriculture, logistics and insurance. Integration with public data sources (ERA5, Copernicus, NOAA) and statistical time series models.
Scientific computing and simulation
Implementation of computational models for applied research and engineering: numerical fluid simulation, industrial process optimisation, mathematical modelling and high-performance computing (HPC). Particularly relevant for engineering, pharmaceuticals, energy and materials science.
Data architectures and Big Data
Design and implementation of data infrastructure: data lakes, ingestion, transformation and loading pipelines (ETL/ELT), lakehouse architectures and real-time analytics platforms. For both new projects and the modernisation of existing infrastructure.
Security and compliance audits
Technical security assessment of applications and infrastructure: penetration testing, vulnerability analysis and secure code review. The technical report delivered details findings classified by severity together with a prioritised remediation plan. The results can serve as a basis for improvement processes aimed at standards such as ISO 27001 or NIS2, although HumanosTech does not issue regulatory compliance certifications.
Bulk data and document processing
Digitisation, classification and structuring of large volumes of unstructured data: processing of invoices, contracts, forms, images and historical databases. Delivery of clean, normalised data ready for analytical use or integration into existing systems.
From first contact to first deliverable
Whichever model you choose, the start-up process always follows the same steps.
Initial consultation
You tell us what you need. Within 48 hours we send you a proposal with the recommended model, the right profile or team and a cost estimate.
Scope definition
For fixed-price projects, we draw up the technical specification together. For retainer or T&M, we define the success metrics and the follow-up process.
Contract and kick-off
Signature of the B2B contract between Humanos Tech OÜ and the client company. Onboarding of the professional or team in under two weeks.
Delivery and follow-up
Weekly check-ins during the first month. Ongoing monthly reviews. Active replacement guarantee. Scaling up or down without red tape.
Common questions before engaging us
Are prices published?
No. The cost varies according to the profile, specialism, duration and engagement model. Contact us with your requirements and we will send you a proposal within 48 hours.
Can we change model once the project has started?
Yes. It is common for a project to start on T&M to explore the scope and then move to a retainer or fixed-price project once the need is well defined. We manage this with the client without friction.
What happens to the data we share during the project?
All client data is processed in accordance with the GDPR (Regulation (EU) 2016/679). Contracts include confidentiality and data protection clauses. No data leaves EU servers in HumanosTech's own products. For clients outside the EU or subject to specific local data protection laws, contracts include the additional clauses needed to ensure compliance in the client's jurisdiction.
Can the professionals work with our internal tools?
Yes. Professionals adapt to the client's tools, methodologies and processes. We do not impose our own technology stack, except in specialised assignments where the tool is part of the deliverable.
Do you offer post-delivery support?
For fixed-price projects, we include a post-delivery support period agreed in the contract. For ongoing retainer services, support is part of the model. Specific terms are defined project by project.
Which languages can you work in?
Spanish, English, Portuguese, French, Italian and German as standard. For other languages, please ask about availability. All contractual documentation can be provided in the client's preferred language.
Already clear on what you need?
Tell us about your project. Within 48 hours we will present a proposal with the engagement model, profile and cost estimate best suited to your situation.