We are HumanosTech
We were not born in a meeting room with a business plan. In 2025 we decided to turn years of real experience, an unexpected break and some hard lessons into a company of our own, built on people and technology in equal measure.
A story we know from the inside
Every decision we make is shaped by what we lived through before this company existed.
More than ten years building something together
Carlos Neto and Mariela Yuri have been working together for more than ten years, long before HumanosTech existed. Six of those years were devoted to a joint project for a North American company, providing technical support and AI development services fully remotely. That is where they learned that geographical distance is no obstacle when a team has judgement, discipline and genuine communication.
When that project came to an end, Mariela took over the leadership of the support department at a Spanish technology services company, where Carlos Neto joined from Portugal. The following four years were a period of intense learning: distributed teams, B2B clients in Europe and North America, operations in several countries.
When the company disappeared overnight
Over four years, the team grew. Eleven professionals spread across several countries, providing support, administration and technology management services to B2B and B2C clients in Europe and North America. They had built processes, trust and real results.
When that chapter came to an unexpected end, the team faced a decision: go their separate ways or build something of their own. We had learned a great deal there, and that experience, both what worked and what did not, became the foundation for everything we did next.
Building from Estonia what we had learned to do well
With the experience gained, the contacts made and the certainty that we knew how to run remote technology teams for European and North American companies, Carlos Neto decided to set up his own company in Estonia. Not by chance, but by conviction: Estonia offers the most robust legal, digital and regulatory framework in Europe for a technology services company with global operations.
Mariela joined from the very beginning as director and CEO, bringing her strategic vision and her network of contacts in Europe. We had companies that believed in us from the start, before a full service catalogue even existed. That vote of confidence pushed us to build with rigour from day one. Today the management team is completed by Carlos Eduardo Velázquez, in charge of people and operations, and Ángel Salazar, in charge of project management.
Growing without losing what defines us
Today HumanosTech operates in 9 countries, with multilingual professionals specialising in support, administration, software development, artificial intelligence, cybersecurity and data. We have cleared every regulatory hurdle, including compliance with the GDPR, Estonian electronic communications legislation and UK regulations.
The EU-Mercosur Partnership Agreement opens a new chapter. HumanosTech is uniquely positioned to connect Latin American talent with European technology demand, in full regulatory compliance on both sides. We are ready, because ten years of accumulated experience cannot be improvised.
Helping companies work better, with technology and with real people
Our mission is to expand companies' technology services by making them more efficient, more secure and more human. We combine intelligent automation with human judgement so that every process is faster without becoming any less reliable.
We are developing our own Europe-based AI, designed with regulatory compliance built in from the start. Not as a product to add later, but as a core part of who we are.
We are multilingual, with a presence in 9 countries. We understand the cultural, legal and operational differences of each market because we have lived in them, not just read about them.
Every contract we sign is between HumanosTech and the client company. We take on operational, legal and quality responsibility. Our clients have a single point of contact and guaranteed full regulatory compliance.
Human, with technology. More automated in our processes, more present in our relationships. The artificial intelligence we develop does not replace human judgement, it amplifies it.
What we learned really matters
These values are not on an office wall. We lived them before we wrote them down.
Accountability without excuses
We have seen what happens when a company lets down its clients and its professionals. That is why we take responsibility from start to finish: operational, legal and quality. No intermediaries to dilute that responsibility.
Rigorous regulatory compliance
We chose Estonia because we wanted the most robust regulatory framework in Europe. The GDPR, electronic communications laws, the UK PECR: for us they are not obstacles, they are part of our value proposition.
Remote work without on-site requirements
We have spent years working remotely for companies on three continents. We know geographical flexibility can never be an excuse for a lack of rigour. Our teams work to the same standards as an in-house team, from anywhere.
Technology that serves people
We build automation and AI not to reduce the human role, but so that professionals can focus on what creates the most value. Technology that does not improve the human experience does not interest us.
Transparency as a foundation
Our clients always know who manages their processes, under what conditions and against which quality metrics. Opacity was part of the problem we lived through. Transparency is part of the solution we are building.
Shared growth
When our clients grow, we grow with them. When the professionals who provide services through us develop, the service improves. We do not separate client success from professional success.
Our team
Carlos Neto founded HumanosTech and Mariela Yuri joined as CEO from day one. Alongside them, the management team looks after people, operations and projects.
Carlos Neto
He founded HumanosTech in 2025, after more than ten years on remote technology projects for European and North American companies. He is responsible for the company's technical architecture and for the proprietary AI that HumanosTech is building in Europe.
Mariela Yuri
More than twenty years connecting people with technology. She joined HumanosTech as CEO from day one, with over ten years of collaboration with Carlos Neto. Under her leadership, the company built its service model and its talent network in Europe and Latin America.
Carlos Eduardo Velázquez
More than eight years in customer service. He is responsible for people management and day-to-day operations: he develops the team's talent, leads by example and raises the standard of human quality in every support service HumanosTech delivers.
Ángel Salazar
More than ten years in virtual support, with a solid track record in projects and operational activations. He is responsible for project management and integrates dashboards and omnichannel platforms to ensure smooth communication and high-quality results.
A European company with global roots
Incorporated in Estonia, operating in 9 countries, with professionals who understand markets from the inside.
The EU-Mercosur Partnership Agreement opens a historic bridge between Europe and Latin America. The management of Humanos Tech OÜ has spent years building exactly that bridge, with teams and processes that work on both sides. We are ready for what comes next.
Legal Information
Humanos Tech OÜ is registered in Estonia and fully compliant with the European regulatory framework.
Humanos Tech OÜ
Founded in 2025
Regulatory compliance framework
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