Outsource your customer service and your people management to a single European partner. Native teams, in-house AI with human oversight and GDPR from day one.
AI agents for customer service (HT Tere), technical support (HT Kiire) and phone calls (HT Meel Voice), with human oversight.
See productAvailable · web and Google PlayHT VahetusTime tracking for freelancers and teams, with reports ready for invoicing.
See productPlatform online · system in developmentHT FreelancersTalent booking and calls for applications for consultancies.
See productChoose the service, the number of profiles and the monthly cost. In seconds you will see the estimated saving compared with hiring in-house.
You tell us your volume, languages, countries and the functions you want to outsource.
We present a tailored solution design and service model, with no commitment.
We select the team and train it in your product, processes and brand voice.
We measure SLAs, satisfaction and deadlines every cycle, with human oversight and data in the EU.
Tell us what you want to outsource, in which languages and in which countries you operate. Within 48 hours we will present a tailored proposal, with no commitment.
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